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What to Expect

Usually, a first appointment consists of talking about the reasons you are thinking about seeking help and finding out about how you express yourself.  If you are deciding to commit to counseling, you and the therapist will develop a plan of treatment together. We will discuss your goals and what you hope to gain out of therapy services. You will also be able to discuss your preferences for treatment and any concerns that you may have. We are currently accepting children ages 3 and up. 

How much does a counseling session cost?    

Your initial assessment is $200.00 and may take 1-2 hours. After the assessment, the fee is $150.00 per session, which usually lasts 45-50 minutes depending on the age and attention span of the client. We are in-network providers with Aetna and most Colorado Medicaid and we are also out-of-network providers for other insurance companies. If you would like to use us as an out-of-network provider you would need to pay upfront and then your insurance company would determine reimbursement. Financial responsibility for services rests completely with the client or family, regardless of any insurance coverage. It is your responsibility to be familiar with your insurance coverage.

Are there any extra charges for other services?       

Occasionally,  it may be necessary for your counselor to return phone calls, make court appearances and/or write letters on your behalf. We are pleased to provide these services as they become necessary. There is a charge for each of these services.  Creative Hope does take on clients in current court cases, such as abuse, divorce, or child custody cases. It is required that you make this clear and provide a release during the initial assessment. We will be pleased to inform you regarding the current charges.

What if I miss an appointment?

We are pleased to accommodate your schedule changes provided we are given a  minimum of 24-hour notice for cancellations. Missed appointments and cancellations occurring less than 24 hours prior to your scheduled appointment will be charged at the full session rate and may not be billed to the insurance company.

How does the 24-hour notice
to cancel an appointment work?

We determine 24 hours by the time of your appointment. For example, if your appointment is at 9  AM on Wednesday, then your appointment needs to be canceled by 9 AM on Tuesday. Monday appointments need to be canceled by noon on Friday. To cancel an appointment scheduled on the day after a holiday, it needs to be canceled on the day prior to the holiday.

What about inclement weather?

 If district 20 schools are canceled, sessions will most likely be rescheduled at no charge to you. Please discuss this with your therapist. If there is inclement weather there may be other options, such as a phone or telecommunication session. 

What about getting sick?

If you or your child are too sick to attend school or work, you are too sick to attend a counseling session. When you bring your germs into the counseling environment everyone is likely to get sick. Please do not bring sick children to wait in the waiting room as this also contaminates the space. 

Is everything I say in a counseling session confidential?

In  Colorado, as with most states, licensure laws protect client confidentiality. As a client of Creative Hope Counseling,  you are guaranteed the protection of confidentiality within the boundaries of the client/counselor relationship. Any disclosure which may be required will only occur after the client or parent/guardian of the client signs a release of information which will include: the party the disclosure will be made to, the specific purpose for the release of information and the length of time for which the release will be valid.

The only limitations to confidentiality occur when a counselor feels that there is clear and imminent danger to the client or to others, this included children witnessing domestic violence, physical, sexual, emotional, or neglect to a minor or to the elderly, or when legal requirements demand that confidential information be disclosed such as a court case.  Whenever possible, you will be informed before the confidential information is released. Creative Hope does take on clients in current court cases, such as abuse, divorce, or child custody cases. It is required that you make this clear and provide a release during the initial assessment.